Given the nature of digital content that can be downloaded instantly after a purchase has been made; there is no “trial” or “grace period” after purchasing a subscription or an individual item which means all sales are final. Once you have downloaded an item, there is no way to “return” it.
As such refunds can not be provided unless we have made changes to these terms that materially affect you to your detriment. In such a case a pro rata refund will be provided for any whole unused months, which you acknowledge before purchasing any product on the website. Please make sure you have carefully read the service description before making a purchase. In addition, no refunds will be given if your access to private storage has been revoked. Renewals will not be refunded.
The tools are delivered “as is” when downloaded from the author, Shop Unlibe does not provide activation keys or technical support for the purchased tools, as these elements are not part of a GPL License.
Since the content protected by the access keys is determined by the author, it could be outside the corresponding GPL License, so inaccessibility to the content protected by an access key or lack of technical support for the acquired tools does not constitute grounds for refund.
Refund Requests:
We will assess refund requests on their merits but generally there is no obligation to provide a refund if:
- a. you have changed your mind;
- b. you subscribed by mistake;
- c. you ask for goodwill;
- d. you lack the technical ability to make the item work;
- e. you can no longer download the item because it has been removed from our website;
- f. you are in breach of our fair play policy